The purpose of the Care Quality Commission (CQC) is to check whether hospitals, care homes, GPs, dentists and services in your home are meeting national standards. 

This is done by inspecting services and publishing findings, and helping people to make choices about the care they receive.

In October 2014, the CQC adopted a new approach for GPs and out-of-hours service providers, including putting people who use the services are at the centre of their work - listening, involving and responding to people's experiences of care.

For more information visit the Care Quality Commission website.