Downing Drive Surgery

Friends and Family Test

The Friends and Family Test

Thank you for recently visiting our practice. We would like a few moments of your time to help us improve our quality of care. For this we ask that you fill out the questionnaire below which is called the Friends and Family Test.

The Friends and Family Test has been created to provide services with the ability to identify the areas that service users feel that need improvement as well as recognising good practice in the quality of care provided to NHS patients and service users. By asking service users if they would recommend the service to their friends and family, it allows services to capture the level of care that they are providing and how they can aim to improve it. The test has been put into place to ensure the NHS remains vigilant to ensure that patients are not subjected to poor quality of care in the future.

For further information regarding the Friends and Family Test, please download the leaflet.

We would like you to think about your experience in the practice during this visit.

Friends and Family Test
Thinking about our GP practice…. Overall, how was your experience of our service?
Are you happy for us to publish your answers? Note that the information you give us is anonymous, will not personally identify you.

View the results of previous submissions