Downing Drive Surgery

What can I expect when I arrive at the hub?

When you arrive for your appointment you will need to
be registered to use the service. To do this, you will need to fill out a form, which may take a few minutes. You will need to do this every time you use the hubs.

You will continue to be registered at your usual GP practice. Details of your consultation at the hub will be provided to them so that your medical record is up to date.

The health professionals treating you at the hubs will need to see the medical record that is stored on computer at your own GP practice so that they can make well informed decisions about the care that is best for you. This information will be treated in the strictest confidence.

When you register, you will need to give permission for the person treating you to look at this information. For reasons of clinical safety, if you do not give permission, we will be unable to register you.

The service does not unfortunately provide home visits at the present time.